Privacy Policy

NurtureLoop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

Account Information: Name, email address, phone number, and password.

Profile Information: For educators — ECE level, certifications, work history, availability, and reviews. For centres — licence number, address, and program details.

Usage Data: IP address, browser type, device information, pages visited, and interaction patterns.

Communication Data: Messages sent through the Platform and support inquiries.

• To provide, operate, and improve the Platform.
• To match educators with available shifts.
• To verify credentials and licences.
• To process payments and send invoices.
• To send notifications, alerts, and updates.
• To detect fraud, abuse, and security threats.

We do not sell your personal information. We may share data with:

• Other users: Educator profiles are visible to centres, and centre postings are visible to educators.
• Service providers: Payment processors, cloud hosting, email delivery, and analytics partners.
• Legal authorities: When required by law or to protect our rights and safety.

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@nurtureloop.ca.

We use cookies and similar technologies to enhance user experience, analyse traffic, and support authentication. You can manage cookie preferences through your browser settings.

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us immediately.

We may update this Privacy Policy periodically. We will notify users of material changes through the Platform or by email. Continued use after changes constitutes acceptance.

If you have questions or concerns about this Privacy Policy, please contact us at privacy@nurtureloop.ca.