Childcare Centre Platform & Services Agreement

NurtureLoop operates an online technology marketplace that enables independently operated childcare centres and Early Childhood Educators to discover, communicate with, and enter into employment or work arrangements directly with one another. Except where applicable law provides otherwise, NurtureLoop does not employ, retain, dispatch, assign, supervise or pay Educators.

Subject to applicable law, the Centre independently decides whether to invite, interview, select, engage, employ, schedule, retain or terminate an Educator. NurtureLoop does not operate the Centre, supervise its childcare program or assume obligations that law places on the Centre.

The Centre represents that it is lawfully entitled to operate and use the Platform for the activities it undertakes, will maintain required licences and approvals, will provide truthful and current information, and will permit only authorized representatives to use its account.

The Centre must comply with applicable childcare, employment, occupational health and safety, human-rights, privacy, tax, workers’ compensation and other laws and must promptly update NurtureLoop where a material change affects its eligibility to participate in the Platform.

The Centre is solely responsible, subject to applicable law, for deciding whether an Educator is appropriate for a Shift or Permanent Job. Profiles, verification indicators, ratings, reviews, availability, matching tools and other Platform information assist but do not replace the Centre’s own hiring judgment and due diligence.

NurtureLoop may authenticate or review certain professional credentials. This is an administrative Platform function and not an employment recommendation, endorsement or guarantee of competence, character, suitability, safety or future conduct.

The Centre must independently perform checks required by law and any additional verification reasonably appropriate to its hiring and child-safety responsibilities. A NurtureLoop verification indicator must not be treated as a substitute for the Centre’s legal obligations.

Subject to applicable law, the Centre is responsible for operation of its childcare program and for maintaining appropriate health, safety, supervision and safeguarding practices.

The Centre is responsible for providing Educators with information, orientation, instruction and supervision reasonably necessary for the work, including applicable staffing ratios, room assignments, emergency procedures, child guidance, allergies and medical information, medication procedures, authorized pickup, attendance, incidents, excursions or transportation, sleep/rest practices, infection control, hazards and other site-specific safety requirements.

NurtureLoop does not attend the Centre or directly supervise Educators or children. No credential check, police information document, rating, review or Platform process can predict or guarantee future behaviour.

To the maximum extent permitted by law, NurtureLoop does not warrant that Platform verification or safety measures will prevent injury, illness, accidents, abuse, neglect, inappropriate discipline, inadequate supervision, emotional or psychological harm, sexual misconduct, violence, criminal conduct, property damage, serious bodily injury, death or other wrongful conduct by Users or third parties. Nothing in this Agreement excludes liability that law does not permit NurtureLoop to exclude.

Nothing in this Agreement limits the Centre’s legal reporting obligations. Reporting an incident to NurtureLoop does not replace reporting to child protection, police, childcare licensing, occupational health and safety or another authority where required.

NurtureLoop may impose an immediate precautionary restriction or suspension, preserve relevant records, request information, restrict future bookings, communicate with affected Users where lawful, cooperate with authorities, or terminate Platform access where reasonably necessary for safety. Such action is a Platform safety decision and not a final legal finding.

The Centre must maintain a workplace that complies with applicable occupational health and safety requirements and provide appropriate hazard, emergency and safety information to Educators. Nothing in this Agreement removes any independent statutory obligation that applicable law imposes on NurtureLoop.

Subject to applicable law, the Centre is responsible for the employment or engagement relationship it establishes with an Educator, including wages, minimum wage, overtime, vacation and holiday pay, lawful deductions, payroll remittances, employment records, Records of Employment where applicable, workers’ compensation obligations, employment standards, termination obligations, workplace policies, scheduling, breaks, accommodation, human rights and occupational health and safety.

NurtureLoop timesheets, work summaries and wage-enhancement tools are administrative tools and do not constitute payroll, legal, accounting or government eligibility determinations.

The Centre must pay Educators accurately and when legally due. Material non-payment, repeated late payment, improper withholding of earned compensation, falsification or manipulation of hours, or other serious payment misconduct constitutes a serious Platform violation.

NurtureLoop may immediately restrict or suspend the Centre for material payment misconduct and may require reasonable evidence that the matter has been resolved before reinstatement. NurtureLoop does not assume or guarantee the Centre’s wage or payment obligations.

The Centre must review work records honestly and promptly and must not manipulate or falsify hours. Approved actual hours are the Platform’s administrative source of truth for confirmed monthly reporting. Pending hours remain separate until approved. The Centre remains responsible for maintaining records independently required by law.

Any Platform calculation or information concerning wage enhancement or government funding is an administrative aid. The Centre is responsible for determining eligibility, complying with program rules, making lawful claims and maintaining required records. NurtureLoop does not guarantee funding, reimbursement or government acceptance.

The Centre must maintain insurance required by law and insurance commercially reasonable for a licensed childcare operator, including coverage appropriate to its operations, employees and persons engaged through temporary, casual or substitute arrangements. The Centre is responsible for confirming that its insurance arrangements appropriately cover the work relationships it creates through NurtureLoop.

The Centre must maintain lawful policies appropriate to its operations and provide Educators with reasonable access to policies and orientation necessary to perform safely and lawfully. The Centre must not assume that prior experience at another childcare program substitutes for site-specific orientation.

NurtureLoop does not guarantee attendance, punctuality, performance, competence, behaviour, compatibility or continued availability of any Educator. The Centre must supervise and manage the work relationship it establishes and promptly address performance or safety concerns through appropriate Centre processes and, where relevant, Platform reporting.

For Permanent Jobs, the Centre is responsible for lawful job advertising, compensation representations, interviews, selection, employment offers, employment contracts, required checks, human-rights compliance and the resulting employment relationship. NurtureLoop facilitates discovery and application but does not make the hiring decision.

The Centre must submit truthful reviews based on genuine experiences and must not use Platform features for harassment, discrimination, retaliation, defamation, fraud, credential misuse, unauthorized disclosure of personal information or other unlawful purposes.

The Centre may use Educator personal information obtained through NurtureLoop only for legitimate staffing, employment, safety and legal purposes. It must protect that information, limit access to authorized personnel, avoid unnecessary retention or redistribution, and comply with applicable privacy law.

The Centre must not treat access to the Platform as permission to download, retain, circulate or repurpose sensitive credential, police, résumé, message or employment information beyond legitimate and lawful purposes.

The Centre is responsible for its authorized users, account security and removal of access when a representative no longer requires it. The Centre must not share credentials in a manner that defeats individual accountability or access controls.

Centre access may require a paid subscription. Current pricing and features are displayed before purchase. Educators are not charged by NurtureLoop for access to employment opportunities. Centre subscription fees do not transfer to NurtureLoop the Centre’s employment, payroll, workplace, child-safety or other statutory responsibilities.

NurtureLoop may immediately restrict or suspend a Centre where reasonably necessary because of material non-payment, fraud, child-safety concerns, abuse allegations, licensing concerns, serious legal violations, privacy misuse, security abuse, falsification or material breach. Precautionary suspension may occur before a review is complete where severity warrants immediate action.

NurtureLoop does not guarantee uninterrupted availability or that every Shift will be filled. The Centre must maintain appropriate staffing, emergency and safety contingency plans and must not rely on NurtureLoop as its sole mechanism for satisfying mandatory staffing or ratio obligations.

The disclaimers and liability limitations in the General Terms apply to the Centre. To the maximum extent permitted by law, NurtureLoop does not assume responsibility for independent acts or omissions of the Centre, Educators or other third parties merely because the parties connected through the Platform.

Subject to liabilities that cannot lawfully be excluded or limited, NurtureLoop’s aggregate liability to the Centre arising from or relating to the Platform or this Agreement will not exceed the greater of the fees paid by the Centre to NurtureLoop during the twelve months immediately preceding the event giving rise to the claim and CAD $100.

To the maximum extent permitted by applicable law, the Centre will indemnify and hold harmless NurtureLoop Technologies Inc. and its directors, officers, employees, contractors, agents and affiliates from third-party claims, liabilities, damages, penalties, judgments, losses, costs and reasonable legal expenses arising from the Centre’s operation of its childcare program; acts or omissions for which the Centre is legally responsible; breach of this Agreement; violation of law; employment or payroll obligations; unpaid wages; unsafe workplace conditions; failure to provide required orientation or supervision; privacy misuse; false information; or hiring, retention, supervision or termination decisions, except to the extent attributable to NurtureLoop conduct for which liability cannot lawfully be excluded or transferred.

The Centre agrees to electronic contracting to the extent permitted by law. NurtureLoop may retain the accepting user, Centre identifier, agreement type and version, effective date, timestamp, role and reasonable technical audit information, and may retain historical versions. NurtureLoop may require re-acceptance when this Agreement is materially changed. The Centre must ensure the individual accepting is authorized to bind it.

This Agreement is governed by the laws of Alberta and the federal laws of Canada applicable therein. Subject to mandatory rights or jurisdiction that cannot be contracted out of, the parties submit to the courts of Alberta. The General Terms’ provisions concerning severability, waiver, assignment, survival and entire agreement apply to this Centre Agreement.

NurtureLoop Technologies Inc., Calgary, Alberta, Canada. Email: support@nurtureloop.ca. Website: nurtureloop.ca.